Trudell Medical Group
This role leads the new Customer Experience team in St. John's, NL, focusing on coaching representatives to deliver exceptional patient and customer experiences while ensuring accurate order-to-invoice execution. The position involves managing team performance, handling complex escalations, and driving continuous improvement initiatives across the organization. The successful candidate will partner with commercial, finance, and quality teams to optimize operations and maintain strong stakeholder relationships.
Trudell Medical Group is a healthcare-focused holding and operating group that builds and supports specialty medical technology companies. It acquires and partners with device and healthcare-technology businesses—its portfolio includes firms such as Monaghan Medical Corporation and Northgate Technologies—and helps them scale through product innovation, manufacturing and global commercialization. The group emphasizes innovation, sustainability and strong leadership to improve patient care across clinical settings. Trudell provides strategic direction, shared services and capital to accelerate growth while preserving the operational strengths of its companies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Trudell Medical Group.
Trudell Medical Group didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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