blackpooltransport
This role involves supporting the Customer Experience Team by communicating with customers via email, telephone, and live chat to resolve complaints and answer queries. The position requires engaging with the public at key locations across the Fylde Coast to ensure an enjoyable travel experience and promoting Blackpool Transport. The role also includes managing lost property, gathering customer feedback, and supporting customers in using digital products.
Headquarters
Blackpool, England, United Kingdom
Company Size
51-200 employees
Founded
1885
Blackpool Transport is a UK public transport operator serving Blackpool and the Fylde coast with extensive bus and tram services. It provides reliable urban connectivity through a modern, accessible fleet and convenient ticketing options, including contactless payments and smart passes. The Blackpool Tramway forms a key part of its network, blending historic heritage trams with contemporary services to connect communities and attractions. The company is focused on delivering strong customer service, punctuality, and sustainable travel for residents and visitors alike.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for blackpooltransport.
blackpooltransport didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role