Customer Experience Training Facilitator

Instacart(3 days ago)

RemoteFull TimeSenior$30,000 - $38,000Learning and Development

About this role

Instacart is seeking a Customer Experience Training Facilitator to improve training processes, foster communication among teams, and support employee development in a fast-paced, innovative environment. This role involves coordination of training programs, stakeholder engagement, and continuous improvement to enhance customer service excellence.

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Required Skills

Training
Facilitation
CurriculumDevelopment
PublicSpeaking
LearningManagementSystems
DataAnalysis
InstructionalDesign
Communication
Organization
ContinuousLearning

About Instacart

instacart.careers

Instacart is a grocery technology company that offers same‑day delivery and pickup by connecting consumers with personal shoppers and local retailers through a digital marketplace. It partners with thousands of national and regional stores to power online storefronts, fulfillment and logistics, and offers a subscription service (Instacart+) alongside merchant tools and advertising solutions. Instacart’s platform combines consumer apps, retail integrations, and data-driven tools for inventory, marketing and operations to help retailers reach customers and shoppers get groceries conveniently. The company’s mission centers on making the food people love accessible and convenient through technology and partnerships.

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