Gainwell Technologies
This role directs omnichannel and back-office workforce planning to ensure optimal staffing and service levels across customer experience teams. The leader develops and executes workforce management strategies, including forecasting models and scheduling practices, to drive operational efficiency and cost optimization. They partner cross-functionally to implement transformative initiatives while building and mentoring a high-performance team aligned with business objectives.
Headquarters
United States Air Force Acad, Colorado, United States
Company Size
10001+ employees
Founded
2020
Gainwell is a strategic partner and solution provider enabling public health programs to elevate patient outcomes, cost savings and provider experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gainwell Technologies.
Gainwell Technologies didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role