Oracle
This role involves handling inbound and outbound voice and non-voice communications to provide customer care, telesales, credit and collections, and remote technical support. The position requires using computerized systems to track information, troubleshoot issues, and maintain accurate records while ensuring high-quality customer service. The role also includes resolving customer inquiries, following up to ensure satisfaction, and escalating issues when necessary.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
18% above the average for this role
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oraclecloudinfrastructure
Customer Experience
oraclecloudinfrastructure
Customer Experience
oraclecloudinfrastructure
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