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© All Rights Reserved. ApplyBlast.com
Gloucestershire County Council
The Customer Feedback Officer leads customer contact within the Customer Feedback and Complaints Team, supporting individuals through the complaints process via telephone, email, letter, and face-to-face interactions. The role involves providing administrative and officer support to manage statutory and non-statutory processes, maintain accurate records, and monitor compliance with policies and timescales. Additionally, the officer works with colleagues to identify themes, share learning from feedback, and support continuous improvement in service quality.
Gloucestershire County Council is the local government authority for Gloucestershire, England, providing a wide range of public services including education, highways, recycling, health and social care, libraries, and planning. The council works to ensure residents can live healthy lives, access good education and employment opportunities, and feel part of a fair and welcoming community. It also supports local businesses through initiatives like The Growth Hub and maintains infrastructure through programmes such as road resurfacing and street issue reporting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gloucestershire County Council.
Gloucestershire County Council didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role
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