Customer & Field Support Superhero

Ecolab(5 days ago)

HybridFull TimeMedior$78,963 - $105,521 (estimated)Customer Support

About this role

Ecolab is seeking a Virtual Assist Support Technician to help develop a new service concept by supporting field staff and building customer relationships through outreach and technical troubleshooting. The role involves collaborating within a multinational team, contributing to process improvements, and ensuring customer needs are met to enhance service experience.

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Required Skills

Customer Service
Troubleshooting
Digital Technology
Language Skills
Customer Relationship Management

About Ecolab

ecolab.com

Ecolab is a global leader in water, hygiene and infection‑prevention solutions and services that help make the world cleaner, safer and healthier. It supplies cleaning chemistries, water‑ and process‑treatment programs, sanitation and infection‑control products, on‑site technical services and digital monitoring platforms to customers across foodservice, hospitality, healthcare, industrial and energy markets. By combining formulation expertise, field service and data‑driven technology, Ecolab helps reduce risk, improve operational efficiency and conserve water and other resources. The company operates worldwide with localized teams and sustainability programs focused on protecting people and vital resources.

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