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Customer Implementation Specialist at Textio - ApplyBlast

Customer Implementation Specialist

Textio

3 years ago

4.0 on Glassdoor

San Francisco, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Textio is seeking a Customer Implementation Specialist to lead new customer implementations and manage the transition from sales to customer success. The role involves learning customer processes, proposing product configuration strategies, and ensuring successful adoption of the augmented writing platform. This position requires strong technical skills in data manipulation and scripting, along with excellent communication abilities to collaborate with internal and external stakeholders.

Responsibilities

Lead new customer implementations and manage transition from Sales to Customer Success
Propose product configuration scope and strategy to complete successful implementation
Project manage the upgrade of existing customers to new products and features

Skills

About Textio

textio.com

Headquarters

Seattle, Washington, United States

Company Size

51-200 employees

Founded

2014

View Profile

Textio is an augmented writing platform that helps managers and teams give faster, more actionable feedback and write clearer, more effective communications (like performance feedback and job postings). It gives real‑time guidance, predictive analytics, and language suggestions to improve clarity, impact, and inclusivity. More than 100,000 managers at companies such as T‑Mobile, NASDAQ, Strava, and Upwork use Textio to make feedback and hiring language better and more consistent across their organizations.