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Customer Insights Analyst at Datavant - ApplyBlast

Customer Insights Analyst

Datavant

14 days ago

2.1 on Glassdoor

Remote

Full Time

Medior

27 applicants

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About this role

The Customer Insights Analyst transforms customer and operational data into actionable insights for the Payer Retrieval business by collecting, analyzing, and visualizing data to identify trends and monitor performance. This role partners with cross-functional stakeholders to develop dashboards, respond to business questions, and identify opportunities to improve the customer experience and operational performance. The position requires strong analytical skills and proficiency in SQL and data visualization tools to support business decision-making.

Responsibilities

Collect and analyze customer and operational data to identify trends and opportunities
Develop and maintain Sigma dashboards and performance reports for key business metrics
Partner with cross-functional stakeholders to define reporting requirements and deliver insights

Skills

Qualifications

Bachelor's degree in Business, Finance, Economics, Data Analytics, Information Systems, or a related field

About Datavant

datavant.com

Headquarters

Phoenix, Arizona, United States

Company Size

1001-5000 employees

Founded

2017

View Profile

Datavant is a data collaboration platform for healthcare that enables secure, privacy-first linking and sharing of clinical and real-world data. Its network includes 350+ real-world data partners, access to more than 80,000 hospitals and clinics, and reaches 70% of the top 100 largest health systems. Datavant provides de-identification, record-linking and governance tools to enable analytics, research, and commercial decision-making without exposing identifiable patient information. Life sciences companies, health systems, payers, and data partners use its platform to combine distributed datasets for insights while maintaining regulatory and privacy controls.