Customer Insights Lead
The New Zealand Automobile Association (Incorporated)(28 days ago)
About this role
Customer Insights Lead for Institutional and Business Banking at Westpac New Zealand who designs and delivers insight-led initiatives to create measurable value for business and institutional customers and support relationship managers and product teams. The role combines advanced analytics, commercial judgement, and data storytelling to influence decisions and embed insights into customer conversations and strategic planning. The position sits between customers, RMs, and product to shape prioritisation and deliver outcomes for clients and the bank.
Required Skills
- SQL
- Excel
- Power BI
- Python
- R
- SAS
- Data Storytelling
- Stakeholder Management
- Workshop Facilitation
- Dashboarding
+4 more
Qualifications
- Degree in Quantitative/Business/Economics
- Postgraduate Study (Advantage)
About The New Zealand Automobile Association (Incorporated)
co.nzN/A
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