Customer Insights & Support Analytics Manager
Frasers Group
About this role
A leadership role for a hands-on Analytics Manager responsible for customer insights and support analytics, overseeing a team of Senior Analysts to improve customer journeys, operational performance, and business outcomes in a regulated financial environment.
Skills
About Frasers Group
frasers.groupFrasers is a retail group that describes itself as "Retail, rethought" — a fearless collection of the world’s most iconic sporting, luxury and retail brands. The company operates a portfolio of high-profile consumer-facing brands and retail formats across physical stores and digital channels. It positions itself on reinvention and brand curation, aiming to deliver differentiated shopping experiences across sport, luxury and mainstream retail.
About Frasers Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Frasers Group.
Salary
$90k – $120k
per year
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