Customer Issue Resolution Analyst
Solventum(1 month ago)
About this role
Solventum is seeking a Customer Issue Resolution Analyst to support assigned customer accounts across the United States and Canada. The role focuses on improving the customer experience while ensuring timely and accurate resolution of payment-related issues through analysis and collaboration. This position acts as a key contact for customers and internal partners to maintain healthy account status and relationships.
Required Skills
- Accounts Receivable
- Collections
- Dispute Management
- Customer Service
- Account Management
- Root Cause Analysis
- Payment Analysis
- Credit Policy
- Negotiation
- Process Improvement
+6 more
Qualifications
- Bachelor's Degree
- English C1
About Solventum
solventum.comSolventum is a healthcare company focused on enhancing the quality of life through innovative solutions. With a legacy rooted in transformative healthcare practices, Solventum is dedicated to providing smarter and safer healthcare options for patients and providers alike. The company leverages advanced technology to improve healthcare delivery, ensuring that its services are efficient, reliable, and accessible.
View more jobs at Solventum →