3M
The Customer Issue Resolution (CIR) Analyst role at 3M's Global Service Center in the Philippines focuses on end-to-end customer issue resolution, including credit and collections processes and complaint management. This customer-facing position requires analyzing issues, coordinating with cross-functional teams, and communicating resolutions to external customers. The role involves handling billing disputes, monitoring accounts, and supporting continuous improvement initiatives to enhance customer experience and service quality.
Headquarters
St. Paul, Minnesota, United States
Company Size
10001+ employees
Founded
1902
3M is a global diversified technology company that applies science and innovation to develop products and solutions across healthcare, safety, consumer, industrial, automotive, and electronics markets. Best known for adhesives, abrasives, films, personal protective equipment, and medical and electronic materials, 3M combines extensive R&D with scale to solve practical problems for businesses and consumers worldwide. Headquartered in St. Paul, Minnesota, the company emphasizes innovation, sustainability, and improving safety, productivity, and quality of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 3M.
3M didn’t post a salary, so this is our estimate from similar listings.