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rocksteadymusicschool
Rocksteady Music School is seeking a Customer Journey Manager to own the end‑to‑end parent experience for its music education services. The role will map, audit and continuously improve the customer journey, manage automated communications across email, SMS and in‑app channels, and use data insights to drive retention and engagement. Working closely with communications, product engineering and customer service teams, the manager will ensure timely, personalised messaging that supports parents throughout their child's Rocksteady journey.
Headquarters
Bramshott And Liphook, England, United Kingdom
Company Size
201-500 employees
Rocksteady Music School is a leading provider of in-school band lessons for primary-aged children, delivering music programs directly in schools. Their engaging, beginner-friendly curricula help students learn instruments, form bands, and develop performance skills in a supportive group setting. The programs are designed to ignite each child’s inner spark, building confidence, creativity, and teamwork through regular rehearsals and student concerts. Rocksteady emphasizes accessible, high-quality music education guided by experienced educators.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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