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Customer Journey Program Manager at Medtronic - ApplyBlast

Customer Journey Program Manager

Medtronic

28 days ago

3.7 on Glassdoor

Riyadh, Riyadh, Saudi Arabia

Onsite

Full Time

Senior

0 applicants

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About this role

This role develops and scales integrated customer journey programs across Medical Surgical to address unmet patient and hospital needs while driving commercial growth. The position maps healthcare professional and patient journeys to create cross-therapy value propositions and omnichannel engagement strategies. It involves collaborating with cross-functional stakeholders to design scalable programs and track their performance and impact.

Responsibilities

Develop and scale integrated customer journey programs across Medical Surgical
Map healthcare professional and patient journeys to define priority opportunities
Lead the design and execution of omnichannel engagement strategies