Customer Loyalty Advisor
NATIONAL(1 month ago)
About this role
A Contact Centre Agent at IAG Loyalty supporting the Avios customer base across digital and voice channels. The role is home-based within the Loyalty Services contact centre, contributing to the delivery of loyalty and travel booking services for airline partners.
Required Skills
- Webchat
- Telephone
- Customer Service
- Booking
- Problem Solving
- Numeracy
- Tech Savvy
- Communication
Qualifications
- DBS
- Employment References
- Financial Probity
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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