dnata
This role involves communicating with external airline customers and internal stakeholders to ensure service standards are met and contractual commitments are delivered cost-effectively. The position requires monitoring service performance, addressing customer queries, and maintaining accurate records while uncovering new business opportunities or risks. The ideal candidate will manage service costs, enhance profitability, and maintain strong customer relationships through regular dialogue and performance analytics.
dnata is a global air services company that provides ground handling, cargo and logistics, travel services, and flight catering to airlines and airports. Part of the Emirates Group, it operates across six continents offering passenger and ramp services, cargo handling and warehousing, in‑flight catering and airport lounge solutions. dnata combines large‑scale operations with a focus on safety, technology and customer service to support airlines, airports and freight customers. Clients choose dnata for its extensive global network, operational expertise and end‑to‑end airport services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for dnata.
dnata didn’t post a salary, so this is our estimate from similar listings.
38% below the average for this role