Capitalsage
Kolomoni Microfinance Institution is seeking a Customer & Merchant Support Supervisor to lead first-line and escalated support for customers, agents, merchants, and businesses. The role involves managing support queues, driving case resolution across multiple departments, and ensuring high-quality customer communication and service recovery. This position plays a critical role in maintaining customer trust and operational standards during the company's build phase.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capitalsage.