Pleo

Customer Onboarding Manager - DACH

Pleo(1 month ago)

HybridFull TimeManager$158,862 - $205,922 (estimated)Customer Experience (CX)
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About this role

The Onboarding Manager (German-speaking) at Pleo will own and deliver end-to-end onboarding for customers on the CX Onboarding team, ensuring fast time-to-value and strong customer satisfaction. The role involves configuring the product, integrating with accounting systems, providing technical support and training, and collaborating across Sales, Product and Account teams. You will also contribute to scaling and improving the onboarding process, including product-led and self-serve initiatives.

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Required Skills

  • Onboarding
  • Project Management
  • Configuration
  • Integrations
  • Troubleshooting
  • Accounting
  • Training
  • Adoption
  • Customer Facing
  • Stakeholder Management

+9 more

Pleo

About Pleo

pleo.io

Pleo is a business expense management platform that helps teams pay for work while automating receipts, expense reporting, and reconciliation. It issues smart company cards, enforces spending controls and approval workflows, and captures transaction data to reduce manual bookkeeping. Trusted by thousands of companies, Pleo integrates with popular accounting systems to simplify corporate spending across growing teams and multiple markets.

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