Customer Onboarding Manager (EOR)
8am
About this role
The Customer Onboarding Specialist, Software at 8am is responsible for ensuring a smooth onboarding process for new customers transitioning to MyCase, focusing on establishing a solid foundation for their future success. The role involves providing exceptional customer service, technical understanding, and relationship building to facilitate customer adoption and satisfaction.
Skills
About 8am
8am.com8am (formerly AffiniPay) provides integrated software and payments solutions for legal, accounting, and professional services firms. Their platform unites client intake, case and practice management, CRM, billing, and secure payment processing (including LawPay and MyCase products) to streamline workflows from intake to payment and maintain compliance. Founded in 2005 and based in Austin, 8am focuses on helping firms—especially personal injury and small-to-mid sized practices—simplify operations so they can concentrate on clients and outcomes.
Recent company news
Built In Austin8am (Formerly AffiniPay)
Jan 6, 2026
WNEPALL YOU CAN EAT Breakfast - West Penn Fire Company 9/13/26 - 8am to Noon
2 days ago
LawSites8am Expands LawPay Into Full Financial Management Platform for Law Firms, with Payments, Billing and Reporting
3 weeks ago
Yahoo Finance8am™ Launches as a Leading Professional Business Platform, Marking AffiniPay’s Next Chapter
Aug 19, 2025
Built In8am (Formerly AffiniPay) Careers, Perks + Culture
Jan 6, 2026
About 8am
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 8am.
Salary
$61k – $81k
per year