Customer Onboarding Manager - Marketing

Tekmetric(21 days ago)

HybridFull TimeJunior$86,936 - $114,246 (estimated)Customer Success

About this role

Tekmetric is a cloud-based platform for auto repair shops, helping them streamline operations, secure payments, and engage customers. This role focuses on guiding new customers through launching Tekmetric Marketing, ensuring they understand the product and are set up for success in the early stages of their journey. The position is designed for someone looking to build or accelerate a career in customer success within a fast-growing software company.

View Original Listing

Required Skills

Customer Onboarding
Customer Success
Product Training
Marketing Tools
Account Setup
Group Facilitation
Client Support
Project Management
Issue Resolution
Cross-Functional Collaboration

+2 more

Qualifications

Bachelor's Degree

About Tekmetric

tekmetric.com

Tekmetric is a cloud-based shop management platform for automotive repair shops that centralizes workflow, scheduling, estimates, and customer communications. The software includes digital inspections, inventory and parts management, integrated payments and invoicing, marketing tools, and reporting/analytics to help shops boost efficiency and revenue. Built for independent repair shops and service centers, Tekmetric connects with parts suppliers, accounting tools and payment providers to give owners visibility into technician productivity and shop performance.