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Customer Onboarding Manager at Smartly - ApplyBlast

Customer Onboarding Manager

Smartly

3 months ago

2.8 on Glassdoor

New York, New York, United States

Onsite

Full Time

Manager

0 applicants

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About this role

Smartly.io is looking for a Customer Onboarding Manager to guide newly‑signed customers through the onboarding process, ensuring a smooth transition to the Smartly platform. The role involves collaborating with Sales and Customer Success teams to deliver tailored onboarding plans and solutions for key customers.

Responsibilities

Deliver tailored onboarding solutions for Tier 1‑3 customers
Train clients on Smartly.io platform and reporting
Manage end‑to‑end onboarding process and coordinate cross‑functional teams

Skills

About Smartly

smartly.io

Headquarters

Helsinki, Southwest Finland, Finland

Company Size

501-1000 employees

Founded

2013

View Profile

Smartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.