eClerx
The Customer Operations - Associate Process Manager role focuses on troubleshooting and optimizing voice process operations within an international BPO environment. The position involves managing teams, implementing process improvements, and ensuring critical performance metrics are consistently met for telecom and cable industry clients. This role requires strong leadership skills to drive customer satisfaction and operational excellence.
eClerx is a global leader in productized services, transforming businesses with advanced technology, AI, and domain expertise to deliver exceptional outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eClerx.
eClerx didn’t post a salary, so this is our estimate from similar listings.
42% above the average for this role
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