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Customer Operations Associate at Betr - ApplyBlast

Customer Operations Associate

Betr

28 days ago

3.6 on Glassdoor

Miami, Florida, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Betr is seeking a Customer Operations Associate to deliver best-in-class customer support and resolve user inquiries across product, content, and payment operations. The role involves collaborating with the Customer Operations and Payments Teams to ensure customer satisfaction and address issues in real-time. Team members will work onsite in Miami, Florida, with flexibility required for nights, weekends, and holidays to support high-volume sports schedules.

Responsibilities

Support and resolve user issues and inquiries via email and chat
Review and approve player deposits and withdrawal requests
Conduct due diligence investigations and account reviews

Skills

About Betr

betr.app

Headquarters

Miami, Florida, United States

Company Size

51-200 employees

Founded

2022

View Profile

Betr is a mobile-first fantasy and sportsbook platform that offers a pick'em style daily fantasy game called Betr Picks alongside a microbet-focused Betr Sportsbook. Players can make quick, small wagers and compete for outsized returns—Betr Picks advertises chances to win up to 1000x—while betting alongside games with fast, bite-sized microbets. The product targets sports fans who want instant, casual wagering and simplified DFS experiences through an app-first interface.