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© All Rights Reserved. ApplyBlast.com
eClerx
The Customer Operations –CHAT- Associate Process Manager role focuses on troubleshooting processes and managing the chat process team within an international BPO environment. The position involves planning and implementing operational strategies, improving systems, and leading teams to meet critical performance metrics and customer satisfaction goals. The ideal candidate will apply functional knowledge to resolve discrepancies and drive process improvements.
eClerx is a global leader in productized services, transforming businesses with advanced technology, AI, and domain expertise to deliver exceptional outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eClerx.
eClerx didn’t post a salary, so this is our estimate from similar listings.
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