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© All Rights Reserved. ApplyBlast.com
Broadvoice
The Customer Operations Coordinator ensures new customer orders are complete, accurate, and ready for installation by verifying paperwork, running credit checks, and setting up accounts. This role acts as a quality checkpoint between Sales and Service Delivery, processing move, add, and change requests while maintaining team metrics. The position requires close collaboration with Sales, Service Coordinators, and customers to support exceptional customer experiences.
Headquarters
Northridge, California, United States
Company Size
51-200 employees
Founded
2005
Broadvoice is an AI-powered contact center and business communications platform serving mid-market teams. It offers omnichannel contact center solutions, unified communications (cloud PBX, video, messaging, SIP trunking), and an integrated AI suite called GoAI that automates workflows, powers voice chatbots, and delivers post-call analytics. Broadvoice is designed for fast deployment and serves industries including healthcare, financial services, insurance, and logistics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Broadvoice.
Broadvoice didn’t post a salary, so this is our estimate from similar listings.
24% above the average for this role
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