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Customer Operations Executive at Smarkets - ApplyBlast

Customer Operations Executive

Smarkets

2 months ago

3.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Operations Executive at Smarkets serves as the first point of contact for customers, handling inquiries across email, live chat, and social media, verifying documents, and resolving technical and transactional issues. The role focuses on delivering exceptional support and ensuring a seamless user experience while collaborating with internal teams.

Responsibilities

Provide outstanding customer support via email, live chat and social media
Verify customer documents and ensure compliance with KYC regulations
Resolve technical and transactional issues including deposits, withdrawals and login problems

Skills

About Smarkets

smarkets.com

Headquarters

London, England, United Kingdom

Company Size

51-200 employees

Founded

2008

View Profile

Smarkets is a peer-to-peer betting exchange that allows users to trade on the outcomes of various events using their prediction markets. It offers a platform where users can create, share, and bet on odds in real-time, providing transparency and competitive pricing. Smarkets emphasizes a user-friendly experience, combining functionality with a modern interface, catering primarily to the UK gaming market. The company is dedicated to innovation in the betting space, making it a notable player in the online gaming industry.