Customer Operations & Inside Sales Representative

The Customer Operations & Inside Sales Representative serves as the primary operational point of contact for assigned customers and distribution partners in Japan, owning the end-to-end customer relationship across the Lead-to-Order and Order to Cash processes. The role involves driving customer intimacy, managing demand signals, order execution, escalations, and account health while collaborating closely with field sales, FAEs, and distribution partners. This commission-eligible position focuses on proactive engagement, opportunity management, revenue forecasting, and ensuring customer success through detailed operational support.