Unilever

Customer Operations Lead Brazil

Unilever(1 month ago)

HybridFull TimeManager$95,618 - $127,134 (estimated)Customer Operations
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About this role

The Customer Operations Lead Brazil is the single point of accountability for end-to-end customer operations in Brazil, focused on delivering excellent customer collaboration, service, logistics and order-to-cash. The role leads a team to unlock market value through integrated processes, hubs and partners, drives operational efficiency and transformation of the logistics network, and creates a technology roadmap to enable E2E visibility and collaboration across customer and operations.

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Required Skills

  • Customer Experience
  • Order To Cash
  • Logistics
  • Demand Planning
  • Team Leadership
  • Stakeholder Management
  • Data Analysis
  • AI/ML
  • Process Improvement
  • Cost Management

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Unilever

About Unilever

unilever.com

At Unilever we meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life.

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