Customer Operations Lead
Salient
About this role
Salient is an AI infrastructure company focused on revolutionizing financial operations, starting with automating workflows in loan servicing for major financial institutions. As they expand, they are looking for an operations professional to build scalable systems and processes to support rapid growth.
Skills
About Salient
www.trysalient.comSalient is an AI-powered loan servicing platform designed specifically for the consumer finance sector. It automates borrower interactions through voice, text, and web chat, ensuring compliance with key regulations such as FDCPA and TCPA while facilitating actions like payments and verifications. With a focus on streamlining operations and enhancing customer experience, Salient integrates effortlessly with existing lending systems, enabling financial institutions to boost efficiency and reduce operational risk.
Recent company news
FortuneHow Salient, an AI loan processing startup valued at $500 million, grew ARR to $25 million in two years
Dec 18, 2025
Andreessen HorowitzInvesting in Salient
Jul 28, 2025
Seattle SeahawksSeattle Seahawks Announce Partnership with Salient Operations Group for Security Services
Nov 10, 2025
The SaaS NewsSalient Secures $60 Million in Funding
Aug 5, 2025
The Harvard CrimsonRacial Slurs and Nazi Symbols: Inside the Complaint That Shut Down The Harvard Salient
Dec 21, 2025
About Salient
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Salient.
Salary
$95k – $150k
per year