Customer Operations Lead
Salient(11 days ago)
About this role
Salient is an AI infrastructure company focused on revolutionizing financial operations, starting with automating workflows in loan servicing for major financial institutions. As they expand, they are looking for an operations professional to build scalable systems and processes to support rapid growth.
Required Skills
- Automation Tools
- Slack
- Zapier
- Make
- Retool
- Workflow Automation
- Operational Documentation
- Cross-Functional Collaboration
- API Documentation
- Financial Services
About Salient
www.trysalient.comSalient is an AI-powered loan servicing platform designed specifically for the consumer finance sector. It automates borrower interactions through voice, text, and web chat, ensuring compliance with key regulations such as FDCPA and TCPA while facilitating actions like payments and verifications. With a focus on streamlining operations and enhancing customer experience, Salient integrates effortlessly with existing lending systems, enabling financial institutions to boost efficiency and reduce operational risk.
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