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© All Rights Reserved. ApplyBlast.com
Indigo
The Customer Operations Leader at Indigo is responsible for overseeing store operations, fostering a customer-centric environment, and leading teams to deliver excellent service and sales results. They ensure smooth omni-channel sales, manage inventory, and promote employee engagement and development. The role requires guiding technology adoption and supporting store initiatives.
Indigo (Chapters • Coles) is Canada’s largest bookstore retailer, offering over 7 million books alongside home decor, stationery, toys, gifts and lifestyle products through its nationwide stores and indigo.ca. It combines a curated in-store experience with e-commerce conveniences like free shipping and in‑store pickup on eligible orders. Indigo operates the Plum Rewards loyalty program, hosts author events and seasonal collections, and emphasizes discovery, gifting and literacy initiatives across its brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Indigo.
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