Customer Operations Manager
Nsifoods
About this role
A Customer Operations Manager is responsible for managing customer satisfaction, processing inquiries, coordinating shipments, and improving operational procedures to ensure positive client relationships and efficient service delivery. The role involves collaboration across departments, system management, and process improvement.
Skills
Qualifications
About Nsifoods
nsifood.comNSI Food is a food manufacturing and distribution company that supplies packaged and specialty food products to retailers, foodservice operators, and wholesalers. They provide product development and private‑label manufacturing alongside contract production services, emphasizing food safety and regulatory compliance. NSI Food also supports customers with integrated supply‑chain services and distribution, aiming for consistent quality and flexible production runs. Their value proposition centers on reliability, custom formulation capability, and end‑to‑end support for commercial food brands.
About Nsifoods
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Nsifoods.
Salary
$65k – $75k
per year