Customer Operations Manager

The Customer Operations Manager serves as the primary operational contact for healthcare institutions and professionals within the Radioligand Therapy portfolio, overseeing the end-to-end customer journey from orders to delivery and invoicing. This role collaborates across multiple functions to ensure therapy adoption, operational excellence, and a high-quality customer experience in a highly regulated environment. The position utilizes performance insights to anticipate risks, improve processes, and support ethical, patient-first decisions.