Customer Operations Manager

The Customer Operations Manager serves as the primary post-sales operational liaison between Silvus manufacturing and key North America customers, managing purchase orders, production schedules, and delivery coordination. This role involves leading Quarterly Business Reviews, tracking production forecasts, and resolving technical integration challenges to ensure successful product integration into customer production roadmaps. The position requires up to 30% travel to Silvus Headquarters in Los Angeles and throughout the continental U.S. to visit key customers.