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Customer Operations Manager at Menlo Security - ApplyBlast

Customer Operations Manager

Menlo Security

1 day ago

3.9 on Glassdoor

India

Onsite

Full Time

Manager

0 applicants

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About this role

The Customer Operations Manager at Menlo Security owns the systems, data, and processes that keep the Customer Success organization running efficiently. This role involves collaborating with cross-functional teams to ensure accurate reporting, correct tool configurations, and smooth workflows. The position requires technical comfort with CS platforms, data analysis skills, and fluency with AI-assisted tools to enhance operational efficiency.

Responsibilities

Build and maintain recurring reports and dashboards for leadership and CSMs
Own day-to-day administration of CS platforms including field updates and configuration changes
Coordinate onboarding operations tasks and track renewal milestones

Skills

About Menlo Security

menlosecurity.com

Headquarters

Mountain View, California, United States

Company Size

201-500 employees

Founded

2013

View Profile

Menlo Security is a cybersecurity company that specializes in browser isolation technology to protect organizations from online threats such as phishing and malware. Their flagship product, the Secure Enterprise Browser, enables users to browse safely by isolating web sessions and preventing threats from reaching corporate networks. With a focus on providing secure access to applications and data across various environments, Menlo Security empowers enterprises to maintain productivity while defending against evolving cyber threats. The company is recognized for its innovative solutions that enable seamless security without the need for extensive user training or changes in browsing behavior.