eClerx
The Customer Operations - Process Manager role at eClerx focuses on troubleshooting, planning, and implementing strategies for Chat/Voice processes within the International BPO sector. This position involves managing teams, improving systems, and ensuring customer satisfaction through process audits and best practices. The ideal candidate will apply functional knowledge to operational scenarios, analyze information, and lead groups towards company objectives.
eClerx is a global leader in productized services, transforming businesses with advanced technology, AI, and domain expertise to deliver exceptional outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eClerx.
eClerx didn’t post a salary, so this is our estimate from similar listings.
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