Customer Operations Specialist (m/w/d)

The Customer Operations Specialist serves as the central point of contact for internal and external stakeholders, ensuring high customer satisfaction through structured and solution-oriented processes. This role manages the entire order-to-cash cycle, from quote creation to invoicing, while coordinating with sales, production, logistics, and international teams. The position involves handling customer inquiries, managing ERP and CRM systems, and optimizing internal customer service workflows.