Customer Order Management Representative Level II

The Customer Order Management Representative Level II serves as the primary point of contact for assigned customer accounts, managing the full order lifecycle from setup through shipment to ensure accurate and timely fulfillment. This role requires cross-functional coordination with manufacturing, logistics, and quality teams to resolve complex inquiries, maintain regulatory compliance, and drive process improvements. The position focuses on delivering proactive customer support while maintaining high data integrity and operational excellence within the supply chain planning department.