Customer Order Management Representative Level III

The Customer Order Management Representative Level III utilizes analytical methods to understand, predict, and enhance supply chain processes while collaborating cross-functionally to validate demand plans and shorten the order-to-cash cycle. This role serves as the primary point of contact for assigned customer accounts, managing the entire order lifecycle from setup to fulfillment and resolving complex inquiries to ensure customer satisfaction. The position requires maintaining accurate records, ensuring compliance with export policies, and acting as a liaison for quality issues within the supply chain.