Customer Order Management Representative – Level IV

The Customer Order Management Representative – Level IV serves as a key extension of management within the Supply Chain Planning department, ensuring a positive customer experience throughout the entire order life cycle. This role acts as the single point of contact for customers and internal teams, managing order entry, escalations, and compliance while driving proactive support and process improvements. The position requires strong collaboration, effective communication, and a deep understanding of order processing systems to resolve complex inquiries and meet service level agreements.