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Customer Order Manager - DI & IGT at Philips - ApplyBlast

Customer Order Manager - DI & IGT

Philips

4 months ago

3.8 on Glassdoor

Gurgaon, India

Hybrid

Full Time

Senior

0 applicants

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About this role

Philips is seeking a Customer Order Manager to manage the end-to-end sales order lifecycle, supporting sales operations and ensuring a seamless customer experience through efficient processing and issue resolution. The role serves as a critical interface between sales teams, customers, and cross-functional stakeholders while driving operational excellence in order fulfillment and compliance. Candidates must have extensive experience in order management and a strong proficiency with ERP systems.

Responsibilities

Manage end-to-end sales order lifecycle from intake to delivery
Validate and process sales orders across multiple systems
Resolve customer inquiries and order discrepancies promptly
Coordinate with logistics partners for shipment fulfillment
Generate reports on order metrics and identify improvement trends

Skills

Qualifications

Bachelor's Degree in Business Administration5+ years of experience in order management or sales operations

About Philips

philips.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

10001+ employees

Founded

1891

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Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.