Customer, Order & Technical Support Specialist ( French / English- speaking) - Medical Equipment

Philip Morris International(2 months ago)

Porto, PortugalOnsiteFull TimeJunior$52,074 - $70,277 (estimated)Customer Support

About this role

A Customer & Technical Support Specialist at Concentrix based in Porto, Portugal, supporting medical equipment customers across European markets. The role sits within a global technology and services company and offers structured training, career development programs, and internal mobility. It requires strong language skills and legal authorization to work in Portugal.

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Required Skills

Technical Support
Order Management
Troubleshooting
Customer Service
Multichannel Support
Documentation
Active Listening
Empathy
Problem Solving
Prioritization

+2 more

Qualifications

Fluent French
C1 English
Right To Work Portugal

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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