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Customer oriented professional at AssuranceAmerica - ApplyBlast

Customer oriented professional

AssuranceAmerica

1 month ago

3.7 on Glassdoor

Atlanta, Georgia, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

This role involves handling inbound calls from insureds and agents to assist with billing, endorsements, and cancellations while maintaining service levels. The position focuses on agency relationships, policy retention, and providing professional phone support for complex billing inquiries. It also includes monitoring suspense documents, processing non-monied endorsements, and ensuring compliance with regulatory requirements.

Responsibilities

Handle inbound calls from insureds and agents for billing and policy support
Process non-monied and monied endorsements while monitoring suspense documents
Build and maintain strong agency relationships to support policy retention

Skills

About AssuranceAmerica

assuranceamerica.com

Headquarters

Atlanta, Georgia, United States

Company Size

201-500 employees

Founded

1999

View Profile

AssuranceAmerica is an auto, renters, and commercial auto insurance provider offering fast online quotes (about 90 seconds) with no credit score checks and same-day coverage in participating states. The company also provides 24/7 roadside assistance through its AssuranceAmerica Motor Club and supports communities through The Generous Policy, donating 5% of profits to causes such as homelessness, education, and economic mobility in the communities where it operates.