M&G plc
This colleague-level role focuses on overseeing customer outcomes, quality, and complaint-related oversight within outsourced operations at M&G. The position ensures Consumer Duty expectations are met by monitoring customer experience indicators, analyzing complaints data, and conducting quality assurance sampling to identify and escalate risks of customer harm.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
2017
M&G plc is an international leader in savings and investments with more than five million customers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for M&G plc.
M&G plc didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role
193,563 Shares in Eastman Chemical Company $EMN Purchased by M&G PLC
3 weeks ago