Customer Payments Specialist, Bilingual

EQ Bank | Equitable Bank

29 days ago

Toronto, Canada

Hybrid

Full Time

Trainee

0 applicants

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About this role

The Customer Payments Specialist at Equitable Bank is responsible for managing delinquent payments within a portfolio of mortgages, conducting collection activities, and negotiating solutions to bring accounts current, all while maintaining customer service values.

Skills

About EQ Bank | Equitable Bank

equitablebank.ca

Equitable Bank is a Canadian challenger bank delivering branchless, digital-first financial services tailored to Canadians. It offers mortgages, savings accounts and investment options designed to meet unique personal and investor circumstances. The bank emphasizes flexible, customer-focused solutions and direct channels to simplify access to lending and savings. As a regulated Canadian bank, Equitable positions itself as a nimble alternative to the big banks with competitive products and personalized service.

Recent company news

Reuters

EQ Bank CEO says Canada needs to give smaller banks similar capital treatment

3 weeks ago

Forbes

EQ Bank Review 2026: Under The Hood Of A Leading Challenger Bank

2 weeks ago

PR Newswire

EQB Inc. appoints Mike Pedersen to the Board of Directors effective immediately and will nominate him as Chair in April 2026 following the retirement of Vincenza Sera

Dec 17, 2025