Customer Payments Specialist
Carvana(1 month ago)
About this role
ADESA (a Carvana-owned company) is hiring a Customer Payments Specialist / Specialist, Financial Operations to support wholesale marketplace operations and deliver a seamless post-sale customer experience. The role serves internal and external customers by helping resolve payment-related needs and ensuring a high standard of service in a fast-paced, team-oriented environment.
Required Skills
- Accounts Receivable
- Payment Processing
- Customer Service
- Financial Operations
- Journal Entries
- AMS
- Salesforce
- Excel
- Google Sheets
- Transaction Research
+4 more
Qualifications
- High School Diploma or GED
- Bachelor’s Degree
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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