Customer Performance Intern

M-KOPA(5 days ago)

Nairobi, KenyaOnsiteFull TimeIntern$40,007 - $55,429 (estimated)Mobility

About this role

The Customer Performance Intern role at M-KOPA offers an opportunity to gain hands-on experience in fintech operations at the intersection of mobility and financial inclusion. The internship involves supporting customer outreach, debt collection, and fleet management activities to contribute to business sustainability and financial inclusion efforts.

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Required Skills

Customer Service
Data Tracking
Fleet Management
Communication
Microsoft Excel
Customer Outreach
Records Management
Payment Collection
Problem Solving
Stakeholder Communication

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.

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