Customer Program Manager
Deliverect
About this role
Deliverect is hiring a Customer Program Manager in Toronto to drive rollout and adoption of its API-first SaaS platform for enterprise clients in the hospitality and retail sectors. The role focuses on orchestrating cross-functional collaboration, optimising onboarding processes, and ensuring successful implementation of product deliverables to improve customer satisfaction and retention. This position contributes to scaling Deliverect’s platform and supporting enterprise customers through complex integrations and programs.
Skills
Qualifications
About Deliverect
deliverect.comDeliverect is an API-first restaurant operations platform that centralizes and automates digital food ordering across delivery, dine‑in, takeout, drive‑thru and catering. It integrates ordering channels, delivery marketplaces, POS and kitchen systems to eliminate manual entry, optimize menus and routing, and deliver real‑time analytics. Powered by AI and a wide set of integrations, Deliverect helps restaurants, ghost kitchens and multi‑location chains reduce errors, increase throughput, and grow revenue. The platform emphasizes developer‑friendly APIs and global deployments for scale.
Recent company news
Deliverect and Thanx partner on restaurant ordering and loyalty platform
1 week ago
Deliverect Launches Industry First AI Agent Library to Automate Restaurant Operations
Dec 10, 2025
Five Guys testing ordering platform co-created by Flybuy, Deliverect
Nov 6, 2025
Paytronix and Deliverect Partner to Enable Seamless Operations Across Online Orders for Restaurants
Dec 22, 2025
Deliverect names Justin Falciola as president of the Americas
Jul 9, 2025
About Deliverect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Deliverect.
Salary
$63k – $78k
per year