Customer Program Manager

Deliverect(5 days ago)

HybridFull TimeMedior$62,900 - $77,700Customer Success

About this role

Deliverect is hiring a Customer Program Manager in Toronto to drive rollout and adoption of its API-first SaaS platform for enterprise clients in the hospitality and retail sectors. The role focuses on orchestrating cross-functional collaboration, optimising onboarding processes, and ensuring successful implementation of product deliverables to improve customer satisfaction and retention. This position contributes to scaling Deliverect’s platform and supporting enterprise customers through complex integrations and programs.

View Original Listing

Required Skills

Project Management
Agile
Waterfall
Asana
Jira
Productboard
Risk Management
Stakeholder Management
APIs
SaaS

+4 more

Qualifications

Bachelor's Degree
PMP
PRINCE2

About Deliverect

deliverect.com

Deliverect is an API-first restaurant operations platform that centralizes and automates digital food ordering across delivery, dine‑in, takeout, drive‑thru and catering. It integrates ordering channels, delivery marketplaces, POS and kitchen systems to eliminate manual entry, optimize menus and routing, and deliver real‑time analytics. Powered by AI and a wide set of integrations, Deliverect helps restaurants, ghost kitchens and multi‑location chains reduce errors, increase throughput, and grow revenue. The platform emphasizes developer‑friendly APIs and global deployments for scale.