Customer Programme Manager

Airbus

3 months ago

3.6 on Glassdoor

Beijing

Hybrid

Full Time

Medior

0 applicants

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About this role

The role involves serving as the program point of contact for customer needs regarding connected aircraft, closely working with various teams to manage Early Adopter Programs and ensuring customer satisfaction throughout the deployment and in-service execution phases. A key aspect of the role includes championing the customer perspective internally and leading initiatives that improve customer satisfaction, particularly in the Chinese airline market.

Skills

Qualifications

Fluent in ChineseDemonstrated achievements relevant to customer facing rolesUnderstanding of airline business and operationsStrong project management skillsExcellent communication skills

About Airbus

airbus.com

Airbus is a global aerospace and defence company that designs, manufactures and delivers commercial aircraft, helicopters, military transports, satellites, launchers and related systems. It also provides avionics, services and digital solutions across the aviation and space lifecycle, including aftermarket support and mission systems. The company prioritizes sustainable aerospace and safety, investing in low‑emission technologies, zero‑emission flight concepts and advanced manufacturing. Airbus serves airlines, governments and space agencies worldwide through a broad industrial and customer‑support network.