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Customer Projects Specialist at Thales - ApplyBlast

Customer Projects Specialist

Thales

5 months ago

4.0 on Glassdoor

Johannesburg, South Africa

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Services Manager for Africa Banking & Payments at Thales ensures end-to-end ownership of customer orders, coordinating across sales, technical, and supply chain teams to maintain service excellence. The role involves validating purchase orders, managing logistics and invoicing, resolving complaints, and ensuring accurate data entry into ERP systems for the banking sector.

Responsibilities

Take total ownership of customer orders from receipt to invoicing
Coordinate order treatment across sales, technical, and supply chain departments
Validate sales orders according to established company procedures
Manage customer complaints and follow-up processes effectively
Ensure accurate and timely entry of orders into the ERP system

Skills

Qualifications

Matric / Grade 12Tertiary Qualification

About Thales

thalesgroup.com

Headquarters

Meudon, Île-De-France, France

Company Size

10001+ employees

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From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks